At Hussain Dairy, we are committed to delivering high-quality dairy products with care and punctuality. This Shipping & Services Policy explains how our order processing, delivery, and related services work, so you know what to expect when shopping with us.

1. Order Processing

  • Orders are processed 7 days a week, except on public holidays.
  • You can place your order via our website, WhatsApp, or by phone.
  • Once your order is received, you will get a confirmation message through SMS or WhatsApp.
  • Orders placed before 4:00 PM are eligible for same-day dispatch, subject to product availability.

2. Delivery Areas & Time

  • We currently offer local delivery services within specific areas. Please confirm coverage before placing an order.
  • Standard delivery time: Within 24 to 48 hours depending on your location.
  • Orders may arrive earlier or later during peak days or weather delays.

3. Delivery Charges

  • Delivery charges depend on your area and order size.
  • For some areas or bulk orders, free delivery may be offered. This will be clearly mentioned during checkout or confirmation.

4. Payment Methods

To ensure a smooth and secure shopping experience, we offer the following payment options:

  • Cash on Delivery (COD)
  • Bank Transfer (advance payment)
  • Mobile Wallets (EasyPaisa, JazzCash – coming soon)
  • Online Payment Gateway (under approval process)

For advance payments, customers may receive special discounts or benefits, which will be clearly mentioned on promotional offers.

5. Packaging and Product Handling

  • All dairy items are packed under strict hygiene conditions to preserve freshness and quality.
  • We use temperature-safe packaging where needed to ensure your order reaches you in perfect condition.

6. Customer Support

If you face any issues with your order, you can reach our support team directly. We are here to assist you from 10:00 AM to 8:00 PM, Monday to Sunday.

📞 Phone: +92 3144-555-608
📧 Email: info@hussaindairy.com

7. Cancellations & Changes

  • Orders can be canceled or modified before dispatch.
  • Once an order is dispatched, cancellation or refund may not be possible, especially for perishable items.

8. Disclaimer

While we take every step to deliver your order on time, delays may occur due to weather, traffic, or unavoidable circumstances. We appreciate your understanding and patience.