Welcome to Hussain Dairy. By accessing or using our website and placing orders through any of our channels, you agree to follow the terms and conditions mentioned below. These terms are designed to ensure a transparent and secure shopping experience for all users.

1. General

  • The use of our website, products, and services is subject to the terms outlined on this page.
  • We reserve the right to modify, update, or replace any part of these terms at any time without prior notice. Customers are encouraged to review them periodically.

2. Eligibility

  • You must be 18 years or older to place an order through our website or on behalf of someone else.
  • All information you provide to us must be accurate and up to date.

3. Order Policy

  • Orders can be placed via our website, phone, or WhatsApp.
  • Once an order is confirmed, you will receive a confirmation message with your order details.
  • Orders can be canceled or modified before dispatch. Once dispatched, changes or cancellations may not be possible.

4. Pricing & Availability

  • Prices are clearly mentioned for each product and may vary based on location, promotions, or market conditions.
  • Product availability is subject to stock. If an item becomes unavailable after order confirmation, we will inform you and provide alternatives or a refund.

5. Payment Policy

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Direct Bank Transfer (Advance Payment)
  • Mobile Wallets (JazzCash, EasyPaisa)
  • Online Payment Gateways (currently under integration)

For advance payments (bank transfer or mobile wallet), your order will be processed only after payment confirmation.

Customers choosing online or bank payments may receive discounts or rewards, clearly mentioned on the checkout page or offer banners.

Note: It is your responsibility to enter correct payment details. We are not responsible for any failed or misdirected transactions due to user error.

6. Shipping & Delivery

  • Orders are delivered within 24 to 48 hours depending on the area and order time.
  • Shipping charges may apply and will be clearly communicated before order confirmation.
  • In case of unexpected delays, customers will be notified via phone or WhatsApp.

7. Product Quality & Responsibility

  • All dairy items are packed in hygienic conditions with a strong focus on freshness and quality.
  • We take full responsibility for delivering items as advertised. If there is a quality concern, customers must report it within 2 hours of delivery.

8. Return & Refund Policy

  • Since dairy products are perishable, returns are not accepted unless the product was damaged or spoiled during delivery.
  • Refunds (if applicable) will be processed within 3-5 working days to the original payment method after proper verification.

9. Account Security

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.
  • Any unauthorized access or misuse must be reported immediately to our team.

10. Legal Compliance

  • Our operations fully comply with local laws and digital commerce regulations.
  • Any misuse of our platform, including false orders or fraudulent activities, will be dealt with legally.

11. Contact Information

For any inquiries, support, or complaints, please feel free to contact us:

📞 Phone: +92 3144-555-608
📧 Email: info@hussaindairy.com

By using our services, you agree to these Terms & Conditions. We are committed to transparency, safety, and customer satisfaction at every step.